Internal Quality Control: At ACS, the quality of our work is embedded in our company culture and in our mission statement:
“Satisfy the Customer with Quality Work
in a Professional Manner”
ACS delivers on this simple promise every day. We deliver on this promise with our experienced management team who has developed procedures and training designed to ensure that our finished work is consistently of high quality with satisfied customers.
From the moment ACS receives your request for service, we become responsible for meeting your needs and delivering on our promise.
We constantly conduct phone surveys, poll our customers to learn their level of satisfaction and execute random quality inspections to ensure customer satisfaction. This information is captured, analyzed and redirected into improved communication, more detailed training for our technicians and improved customer service.
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ACS uses this measurement of self-performance to guide its philosophy and efforts toward improving its Quality Assurance/Quality Control policies and procedures. This gauge on self performance and its 20 years of retail experience keeps ACS on the cutting edge of commercial services delivery. From comprehensive action plans to overnight roll-outs, ACS has the experience and expertise to make your project a success.
This level of intimate knowledge about the progress of your projects and our committment to unsurpassed service, keep your store managers informed, reassured and secure in the knowledge that ACS is ready to help with any project, anywhere, any time.
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